CAA Product Help

(HELP ?) Circles provide narratives on Training, Explanations, and Hints. These can be related to the overall screen, or to specific items on the screen.

You found the (HELP ?) Circle narrative for “Using the View Sent History button to review previous email messages” by clicking the (COMPREHENSIVE HELP ?) Circle on the “SEND EMAIL TO PRAYER PARTNERS” Screen in PrayerLink or any of the other screens related to “Emailing” that have this (COMPREHENSIVE HELP ?) Circle.

Before proceeding, please be sure you have previously clicked the (HELP ?) Circle that leads to the narrative on ”Overview and Basics: Using the Email Function”. Being familiar with the general information about the “SEND EMAIL TO PRAYER PARTNERS” Screen may be helpful to you.

The following information relates specifically to using the “SENT HISTORY” Screen.

Using “Sent History” to Review Previous Messages

There is a “SENT HISTORY” Hyperlink located in the Navigation Panel for the “SEND EMAIL TO PRAYER PARTNERS” Screen. When you click it, you will go to this “MESSAGE HISTORY” Screen.

This screen allows you to look at the email messages that were previously sent. From this screen, you can view the details of previous messages sent out through PrayerLink. You can view things such as:
- Date and Time Sent
- Email ID of the Sender
- Message Subject Line
- Message Body (text)
- Type of Message (email)
- Distribution List (email addresses of the intended recipients)

** Note: The length of time this “Message History” is available is controlled by a setting in the PrayerLink Configuration File. The setting for length of time to keep a message in history is typically 2 to 3 months, but can be changed by your PrayerLink system’s MasterAdmin person. When the age of a message reaches the length of time the history is kept, the message is automatically deleted out of the system. Once a message has been deleted, it cannot be retrieved or restored and it will no longer appear on this screen.

** Tip: If you want to send the same Message Text again, you can “Copy” the text from the “MESSAGE HISTORY” Screen and “Paste” it into a new message.

“CAA Product Help” from CAA Ministries at Support@CAAsoftware.com or 404-551-4230